Security

Your shop’s data, kept to your shop.

FactoryMate is built multi-tenant from the ground up. Every customer runs on their own isolated tenant, and every action is recorded.

Per-tenant isolation

Each customer gets their own database and their own file storage. Your jobs, photos and customers are never mixed in with another shop’s.

PIN + device-bound floor access

The floor tablet signs in with a PIN tied to that specific device — no shared office passwords floating around the shop.

2FA for the office

Office accounts can use time-based one-time-password (TOTP) two-factor authentication.

Every action audited

Each change is recorded with the user, the timestamp and the device. Exportable when you need it for compliance.

Your data comes with you

Export every list view to CSV or Excel any time. On cancellation we provide a full export of your data and files — just ask.

Run and supported from Australia

Built, run and supported by a local team during Australian hours.

Questions about security?

Book a demo and we will walk through isolation, access and audit in detail.

Free 1:1 demo · See it on your real jobs · Built in Australia