Legal

Terms of Service

The terms for using this website and FactoryMate. Last updated 12 June 2026.

This is a plain-English overview. Your subscription is governed by the subscription agreement we provide before you start; where they differ, that agreement applies. This is not legal advice.

Using this website

This site is provided for information about FactoryMate. We try to keep it accurate and current; prices and features may change, and anything marked “coming soon” is not yet available.

Pricing

Pricing is provided on request and is set out in your subscription agreement. All prices are in Australian dollars and exclude GST.

Your data

Your business data remains yours. You can export it at any time, and we provide a full export on cancellation on request. See our Privacy Policy.

Acceptable use

Don’t use FactoryMate unlawfully, attempt to breach its security or another tenant’s isolation, or resell access without agreement.

Liability

FactoryMate is provided on commercially reasonable terms. Nothing here excludes rights you have under the Australian Consumer Law that cannot lawfully be excluded.

Contact

Questions about these terms? Email [email protected].